Customer Service Coordinator (1 year Fixed term contract)
Salary: £30,000
Location: Canary Wharf
Hours: Monday - Friday 8am -5pm or 8:30am-5:30pm -full time office based
Perks: Social events, Christmas and Summer parties, office snack and treats!
We are currently looking for a Customer Coordinator to join a busy design and interiors company based in the heart of Canary Wharf.
This is an excellent opportunity for an organised and customer-focused individual who enjoys delivering exceptional service while supporting day-to-day administrative operations. The successful candidate will play a key role in ensuring customer enquiries are handled efficiently and accurately, contributing to a positive customer experience.
Duties:
Acting as the first point of contact for customer enquiries
Providing outstanding customer service and resolving queries in a timely and professional manner
Processing customer orders, sample requests and documentation accurately
Ensuring delivery schedules are met
Responding to queries and providing quotations
Maintaining and updating customer records
Supporting the sales team and providing an after care service
Building strong relationships with customers
Requirements for the role:
Previous experience within an office based customer service, administration or customer support role is beneficial
Excellent communication skills, both written and verbal
Strong organisational skills with great attention to detail
A proactive and positive approach to work
Confidence using Microsoft Office, including Word, Excel and Outlook
The ability to prioritise workloads and manage multiple tasks effectively
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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