Customer Quality Engineer| Blandford | Competitive
You'll be the technical voice customers turn to when quality really matters.
Every investigation you lead gets to root cause, not just the symptom.
This is a role where your standards expertise is genuinely relied on, not just appreciated.
As a Customer Quality Engineer, you will benefit from:
Professional development including auditor training and advanced quality tools
Leadership development opportunities
The chance to shape site-wide quality culture and systems
Direct exposure to globally recognised OEM brands across construction, agricultural and industrial sectors
As a Customer Quality Engineer, your responsibilities will include:
Act as the primary quality contact for assigned customer accounts
Lead customer complaint investigations using 8D and 5 Why methodologies
Coordinate customer visits, audits and quality reviews
Support PPAP preparation and APQP activities for new product introduction
Monitor and analyse customer PPM, scrap and rework performance
Drive continuous improvement projects to reduce non-conformances
As a Customer Quality Engineer, your experience will include:
Minimum 3 years' experience within a manufacturing quality environment
Experience leading customer complaint investigations and corrective actions
Practical use of 8D, 5 Why and root cause analysis methodologies
Ability to read and interpret engineering drawings and GD&T
Knowledge of IATF 16949, ISO 9001 and ISO 14001 advantageous
Auditor qualification, lead auditor training, or experience with SPC and MSA desirable
If you're looking for a role where your technical expertise shapes real customer outcomes, this Customer Quality Engineer position offers exactly that. Apply today with an up-to-date CV or call Amber Thorne at Rubicon for more information.
While Rubicon uses AI to help speed up processes across the business, every application is reviewed by a human to ensure the right decision is made
