Lettings Administrator
This is an excellent opportunity to join a highly respected independent estate agency as a Lettings Administrator.
You'll play an important role within a busy lettings department, providing administrative support to the wider team and helping ensure new tenancies, property records and day-to-day lettings processes are managed efficiently.
With an established brand, strong presence across Exeter and the surrounding market and an experienced team in place, this is a great opportunity for an organised and customer-focused individual looking to develop their career within property.
The Role
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Provide day-to-day administrative support to the lettings team.
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Prepare tenancy documentation and associated paperwork.
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Progress new tenancies and ensure documentation is completed accurately and on time.
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Maintain accurate landlord, tenant and property records.
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Update the CRM and internal property systems.
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Liaise with landlords, tenants and applicants by telephone and email.
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Assist with referencing and compliance documentation.
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Support tenancy renewals and relets.
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Assist with the marketing and launch of available properties.
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Handle incoming enquiries and provide a high level of customer service.
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Support the wider lettings team with general administration.
About You
We're looking for an organised, proactive and personable individual who enjoys working in a fast-paced environment and takes pride in delivering a high standard of service.
You could already be working within lettings or estate agency administration, or come from a strong administrative or customer service background and be looking to develop a career within property.
You'll have:
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Previous administration or customer service experience.
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Excellent organisation and attention to detail.
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Strong written and verbal communication skills.
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Confidence dealing with customers by telephone and email.
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The ability to manage multiple tasks and deadlines.
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Good IT skills and confidence using databases and CRM systems.
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A proactive and professional approach.
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Previous property or lettings experience would be advantageous but isn't essential.
What's on Offer
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Salary: £27,000 – £29,000
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Excellent training and ongoing professional development.
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Genuine opportunities for career progression.
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The backing of an established and highly regarded independent estate agency.
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Supportive and collaborative working environment.
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Opportunity to build a long-term career within residential property.
About Walker & Sloan
Walker & Sloan are a B Corp Certified recruitment business specialising in Property, Construction and the Built Environment. We work closely with clients across the UK and handle all applications with complete confidentiality
