A busy and customer focused organisation in Thame is looking for a Temporary Customer Service Administrator to join their team. This role is ideal for someone who enjoys helping customers, managing enquiries, and resolving complaints in a professional and timely manner. This is a varied Temporary Customer Service Administrator position where no two days are the same.
Paying £13.42 per hour.
Duties:
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Responding to customer emails in a timely and professional manner
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Investigating and resolving customer complaints
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Updating customer records and maintaining accurate information
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Managing customer enquiries and ensuring follow up actions are completed
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Supporting the wider customer service team with administrative tasks
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Monitoring shared inboxes and prioritising responses
Experience:
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Previous experience in a customer service or administration role
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Confident handling customer complaints and resolving issues effectively
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Strong written communication skills with excellent attention to detail
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Good organisational and time management skills
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Proficient in Microsoft Office and email systems
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Professional, friendly, and customer focused approach
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Ability to work well both independently and within a team
This Temporary Customer Service Administrator role offers the opportunity to gain valuable experience within a supportive team environment.
If you are an organised and proactive Administrator seeking your next temporary opportunity in Thame, we would love to hear from you
