PurposeofJob:ComplaintServiceImprovementOfficer
ToberesponsibletotheSeniorComplaintsOfficerfor:ComplaintServiceImprovementOfficer
- Responsibleforthehandlingofcustomercomplaints,memberandMPenquiries,statutoryenquiries,includingFreedomofInformation(FOI),EnvironmentalInformationRequests(EIR)andDataProtectionrequests(DPRs).
- LeadandinitiatetheDirectoratesserviceimprovementworkandidentifyingimprovementsinse...