OA are partnered with an exciting, growing business in Hatfield, Hertfordshire.
We are recruiting on behalf of this client who is currently hiring for Customer Service Administrator to join the team.
Are you someone who loves talking to customers & has previous experience in an office Customer Service setting?
Hours: Monday to Friday 9am until 5pm (with the potential for 4 days in the office, 1 day working from home - once the training period has been completed)
Location: Hatfield, Hertfordshire
Salary: £14.29 per hour, holiday pay accrued, PAYE Contract. This equates to £14.29 p/h on a 35 hour week.
Customer Service Administrator – Responsibilities
Handle inbound customer enquiries via telephone
Make outbound calls to customers where required
Process customer orders
Follow established processes to ensure work is completed accurately from start to finish
Liaise with customers and internal teams to ensure orders progress smoothly
Maintain accurate documentation and administrative records
Provide general administrative support as required
Customer Service Administrator – What We're Looking For
Previous experience within a customer service/contact centre role
Excellent attention to detail with the ability to follow established processes accurately
Strong organisational skills and the ability to manage a varied workload
Confident communicating with customers and colleagues over the phone and via email
Positive attitude with a genuine willingness to learn and develop
Ability to pick up new systems and processes quickly
Good IT skills including Microsoft Office, particularly Outlook and Excel
BARNTEMP
By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data.
Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days
