Due to continued growth, our client is delighted to offer a brand-new permanent opportunity to join their successful and expanding business based in Cheltenham. The company specialises in the manufacture of specialist equipment, and as a Team Administrator, you will become part of a small, friendly sales administration team. You will be responsible for responding efficiently to incoming enquiries and orders, alongside managing a range of associated administrative duties.
General administration tasks as follows:
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Processing sales orders / quotations based on customer requests and enquiries in a timely manner
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Responding to customer inquiries providing product and / or service information
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Addressing customer complaints and providing resolutions promptly
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Maintaining detailed records of all interactions with customers
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Liaise with management on all bespoke requests sourcing prices for products and delivery from suppliers
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Sourcing parts/raising purchase orders with suppliers.
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Submitting customer invoicing
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Follow up all open quotations generating reports for management
Candidate Attributes:
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Proficient with Microsoft Office.
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Excellent communication skills.
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Excellent organisational skills.
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Ability to work to deadlines.
Hours - Monday – Thursday - 8.30am – 4.30pm & Friday 8.30am - 2pm
Salary - Approx £28k depending on experience + discretionary annual company performance bonus (approx. £2k) + 25 days holiday + bank holidays
