We are a specialist commercial catering equipment company, supplying and installing high-quality catering equipment for businesses across the hospitality, leisure, healthcare, education and commercial sectors.
Key Responsibilities:
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Provide general administrative support to the management, sales and project teams.
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Respond to telephone calls, emails and customer enquiries in a professional and timely manner.
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Prepare and maintain quotations, orders, invoices, delivery notes and other documentation.
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Process customer and supplier orders accurately and efficiently.
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Liaise with suppliers regarding product availability, pricing, lead times and deliveries.
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Assist with scheduling deliveries, installations and site visits.
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Maintain accurate customer, supplier and project records.
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Update internal systems and spreadsheets with relevant project and order information.
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Assist with coordinating commercial catering equipment projects from order through to installation.
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Prepare documentation for site installations and ensure relevant information is available to engineers and installation teams.
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Monitor order progress and communicate updates to customers and internal teams.
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Assist with purchase orders, supplier invoices and basic financial administration.
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Maintain organised electronic and paper filing systems.
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Support the team with project documentation, reports and general correspondence.
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Help ensure deadlines are met and outstanding actions are followed up.
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Carry out other administrative duties as required to support the smooth running of the business.
We are looking for someone who is:
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Highly organised with excellent attention to detail.
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Confident communicating with customers, suppliers and colleagues.
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Able to prioritise and manage multiple tasks at the same time.
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Proactive, reliable and able to work independently.
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Comfortable working in a busy, deadline-driven environment.
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Professional and approachable with a positive attitude.
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Confident using Microsoft Office, particularly Outlook, Word and Excel.
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A clear and effective written and verbal communicator.
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Comfortable working with numbers, paperwork and detailed information.
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Willing to learn about our products, services and the commercial catering industry.
Job Types: Full-time, Temp to perm
Benefits:
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Company pension
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Free parking
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On-site parking
Schedule:
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8 hour shift
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Day shift
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Monday to Friday
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No weekends
Experience:
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Microsoft Excel: 1 year (required)
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Microsoft Office: 1 year (required)
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Organisational skills: 1 year (required)
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Administrative experience: 2 years (required)