Job Type:
Regular
Work Location:
Market - DELLFSM - Nashua, NH
Overview:
2020 Companies is hiring a full-time Brand Representative, representing our client, Dell.
About the Job
The Brand Representative (BA) will primarily be responsible for building relationships and brand awareness inside retail stores, on behalf of Dell.
The ideal candidate is a “people-person” who can cultivate relationships and build excitement about the Dell brand and products. The position requires excellent communication skills and the ability to create thoughtful and positive interactions with both store associates and prospective customers alike. The Brand Representative will leverage relationships to aid in selling, training, and merchandising Dell products throughout the specified market. All product training will be provided, we just need you to bring your personality and positive energy.
Day-in-the-Life as a Dell Brand Advocacy Representative
Typically work Tuesday - Saturday
Schedule is flexible to create a positive work/life balance as well as meet the needs of the business
Refresh product displays on a quarterly basis
Incentives will be provided based on designated sales goal performance for Dell products
Build partnerships and trust with key stakeholders inside of stores, including shoppers and retail associates
Leverage relationship building to educate retail associates on latest Dell offerings
Ensure Dell’s retail brand standards are maintained by regularly inspecting all Dell branded displays and marketing
Travel within assigned territory to physically visit various retailers, generating brand excitement from managers and retail associates
What’s in it for you?
Weekly Pay, and next day pay on-demand with DailyPay
Hourly pay starting at $16.50+ based on market location and candidate experience
Paid virtual training
Annual Incentive up to $4000, paid out quarterly
Eligible for benefits and 401k
Dell PC device provided after completion of new hire orientation
Paid travel time and mileage
Paid time off
Apparel and equipment provided
$30/month cell phone reimbursement
Scholarship opportunities
Employee Assistance Program
Team-building events, event travel
Company Diversity, Inclusion, & Equity Events
Shopper Experience
Enhance the Dell brand experience for shoppers
Demonstrate and promote Dell products at retailers in the assigned market
Be the in-store resource to answer questions, discuss product features and provide hands-on demonstrations
Ensure all retailer sales personnel are highly knowledgeable on the unique selling points of Dell devices
Conduct experience events to engage Retail Sales Associates and customers
Brand Presence
Confirm display devices are clean, functional, and available for customers to use
Ensure Dell’s retail brand standards are maintained by inspecting branded displays and marketing materials
Conduct survey of in-store branded fixtures and displays and record findings
Partner with store leaders on solutions for pricing or merchandising issues
Execute resets, including placement or removal of devices and marketing material
Market Intelligence
Provide insight into marketplace trends of territory retailers
Collect consumer insights weekly
Gather intelligence from stores which are exceeding sales performance
Provide data on competitor pricing, incentives, promotions, and customer preference or sentiment
Career Opportunity
2020 Companies has extensive and paid technology training courses for you prior to your start date. While prior knowledge of technology is helpful, it is not a requirement. We are looking for people who strive to have genuine interactions to create brand advocates for Dell amongst store associates and shoppers.
Job Description:
Drive brand market share through daily direct and indirect sales activities engaging directly with customers and retail channel partners
Develop partnership with retail store management to foster sales driving activities with associates
Schedule and facilitate sales and product training with front line store associates and managers
Ensure current products are displayed, functional, and clean
Set Retail Display Resets and Refreshes as needed within assigned Markets
Opportunity to travel for Merchandising throughout the nation
Drive sales productivity through high quality sales interactions with customers
Build and maintain industry vertical affiliate distribution relationships
Effectively assess and communicate on-site needs such as marketing material and promotional collateral, etc.
Educate customers while making product recommendations
Meet or exceed personal sales productivity goals and key metrics on a monthly and quarterly basis
Accurately document and report sales, schedules, activities and best practices
Collect customer feedback and provide sales/marketing channel insight and recommendations
Set and maintain brand merchandising in retail locations and ensure all brand standards are followed
Performance Measurements:
Meet or exceed quarterly sales goals
Meet or exceed weekly in store time goals
Visit multiple store locations on a daily and weekly basis
Effectively schedule store visits two weeks or more in advance
Effectively execute sales activities inside each location during all visits
Effectively demonstrate an on-going ability to establish, maintain and influence business relationships through increased shelf space, product placement and consistent productivity
Record and maintain appropriate documentation for each visit
Qualifications:
High school diploma or GED equivalent required
6+ months previous retail selling experience in consumer electronics or other technical/wireless products preferred
6+ months of successful training experience, preferably within direct marketing/retail environments
Excellent verbal and written communication, presentation, and interpersonal skills
Ability to stage a consultative selling process that overcomes objections and connects with customer needs
Strong analytical skills and customer service orientation
Strong multi-tasking skills, time management and attention to detail
Ability to perform independently in an unstructured work environment
Travel within 70 miles of Ideal Market Zip Code with occasional travel to other Markets
Must have and maintain reliable transportation and state-required minimum liability automobile insurance coverage
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
