12 month fixed term contract
Our client is recognised as one of the UK’s leading law firms with an outstanding reputation for excellence. They are currently seeking a Receptionist to join their friendly team.
The main purpose of this role is to provide a professional, high standard, front-of-house reception service to clients and staff. You will be working as part of a team with shared responsibilities. The job content will be a mixture of dealing with internal and external telephone calls via the switchboard and meeting and greeting clients/visitors to the firm.
Responsibilities: -
-
Open Reception area and prepare the waiting area, ensure everything is working as required. Close and lock Reception area. This will be on a rotational basis.
-
Operating the Reception desk and switchboard.
-
Forward email and other correspondence received to staff promptly.
-
Check the calendar for the day’s meeting room bookings. Ensure there are no clashes. Clashes to be attended to.
-
Handle incoming calls to the Reception Zoom phone promptly and professionally and in line with current procedures. Transfer calls to relevant staff or departments.
-
Meet and greet visitors with warmth and professionalism
-
Arrange internal and external meeting room bookings where necessary.
-
Have oversight of client meeting room statuses
-
Raise technology issues in the client meeting rooms with the appropriate internal team.
-
Ensure that the Reception and client waiting areas are always presentable, reporting any issues to the Facilities team.
-
Allocate and manage reserved car parking spaces to clients and staff.
-
Assist with basic administrative tasks as needed
The successful applicant will be a proactive with excellent customer facing skills and a friendly and flexible approach. You must have the ability to organise client and staff needs, planning to ensure the standards are kept to a high level to maintain the firm’s reputation.
Whilst we would love to be able to respond to every application we receive, it is not always possible. If you have not heard from us within 7 working days, please assume that your application has not been successful on this occasion
