Job Title: Administrator
Location: The Bridges, Crow Wood Health Park, Crow Wood Lane, Widnes, Cheshire, WA8 3NA
Department: Halton Paediatric Speech and Language Therapy Service
Duration: Temporary role for 3 months
Working Hours: 37.5 hours per week, Mon - Fri, 9am - 5pm
Pay Banding: Band 4 - £14.52 per hour
Trust Location: North Cheshire and Mersey NHS Foundation Trust
The postholder must have the following experience:
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Customer Service experience
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Strong Administrative experience
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Ability to speak politely and professionally with parents and carers and professionals
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Good organisational skills
Job Description
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To be responsible for the day-to-day provision of comprehensive administrative support to the directorate/clinical services and associated health professionals; the post holder will actively participate and contribute to the development of the service;
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Supervision of all administrative/secretarial staff within defined parameters.
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Responsible for ensuring the delivery of high quality, patient centred administration services.
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To work using own initiative, without direct supervision, with support/ advice available from line manager if required
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To deal with complaints/queries to the service with tact and sensitivity and be first point of contact
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Ensure effective communication mechanisms and procedures are in place to meet the needs of services and their patients
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Deputise for Area Administrative Team Leader as appropriate
Duties and Responsibilities:
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To supervise the admin/secretarial staff on a day-to-day basis in accordance with Trust policies.
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To prioritise the admin/secretarial workload and delegate work appropriately ensuring that time scales are met.
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To ensure that each services/venue is appropriately staffed on a day-to day basis.
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Rostering of staff to ensure adequate skill mix
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To liaise with multi agencies teams and stakeholders regarding administration issues.
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Assist the Area Admin Team Leaders in implementing Trust policy as relating to attendance, including sickness, absence, annual leave and study leave. To undertake return to work interviews and refer to Occupation health as required
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Assist the Area Admin Team Leaders in implementing Trust policy as relating to capability and discipline, including participation in staff development plans , informal conduct agreements
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· Assist the Area Admin Team Leaders with recruitment and selection, including reviewing of applications and interviews
This list of duties is not intended to be exhaustive, but indicates the main areas of work and may be subject to change after consultation with the post-holder to meet the changing needs of the organisation.
You’ll learn the following whilst working at the trust:
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An in depth understanding of the roles and responsibilities involved in working within the NHS
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Knowledge of the systems used, to effectively complete your role to the highest standard at all times
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A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
As a member of NHS Professionals, you have fantastic benefits:
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Competitive pay rates - work this week, get paid next week
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Essential support when you need it- 24/7 365 days - call us anytime
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Multi locational - work across neighbouring Trusts
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Manage your shifts and timesheets on the go - access your “My Bank” shift portal anywhere, anytime online or through your smartphone
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Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements
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Training and development opportunities - Keep up with the essentials and more
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Build holiday allowance for every shift you work - your work life balance is important to us
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Stakeholder pension scheme available - a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
This role may require you to show evidence of a degree or at least 2 years relevant experience.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
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