Customer Service Agent Required!
Location: Leatherhead
Salary: Competitive (DOE)
Hours: 37.5 hours per week
Start Date: ASAP
About the Role
We are looking for a motivated and professional Customer Service Agent to join a busy and growing team in Leatherhead. This is a fast-paced role where you will be the first point of contact for residents and clients, providing support, coordinating appointments, and ensuring enquiries are handled efficiently.
Key Responsibilities
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Handling inbound calls and responding to enquiries
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Booking appointments and coordinating engineers' schedules
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Updating client portals and internal systems
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Raising purchase orders and processing documentation
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Maintaining accurate records and customer information
What We Offer
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33 days paid holiday (including Bank Holidays)
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Company pension scheme
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Supportive and friendly working environment
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Career development opportunities
Experience Required
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Previous experience in a contact centre, helpdesk, or office-based support role is essential
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Experience within repairs, maintenance, facilities management, or social housing would be advantageous
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Excellent communication and organisational skills
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Strong attention to detail
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Confident using Microsoft Office and internal systems
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Ability to prioritise workload in a busy environment
Working Pattern
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37.5 hours per week
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Occasional weekend work
To register your interest, please apply to this advert or contact the R9 Recruitment Team for more information
