Housing Compliance Administrator - FLAGEL Experience Essential
I am recruiting for an experienced Housing Compliance Administrator to join a busy asset compliance team within a social housing organisation.
This is not a general administration position. Applicants must have previous experience working within a social housing compliance function and practical knowledge of the FLAGEL compliance areas. Candidates without this experience will not be considered.
The Role
You will provide specialist administrative support across statutory housing compliance, ensuring property safety records, works orders, appointments, certificates and compliance trackers are accurate, complete and kept up to date.
You will work closely with compliance officers, contractors and internal property teams to monitor outstanding actions, chase overdue works and identify gaps that could place the organisation at risk of non-compliance.
Key Responsibilities
Providing administrative support across the FLAGEL compliance workstreams
Updating housing compliance systems, databases and trackers
Raising works orders using the correct compliance codes and job descriptions
Scheduling statutory inspections, servicing appointments and remedial works
Monitoring outstanding, overdue and out-of-target compliance actions
Chasing contractors for appointments, updates, certificates and completion evidence
Reviewing records to identify missing, expired or inconsistent compliance information
Recording delays, variations, access issues, remedial actions and quality-control information
Completing and closing works orders accurately
Maintaining clear audit trails and evidence for assurance purposes
Collating compliance performance data and producing routine reports
Responding to queries from contractors and internal housing teams
Escalating potential compliance failures, access issues and overdue safety works
Supporting the team to ensure homes remain safe and legally compliant
Essential Experience
Applicants must have:
Previous experience as a Compliance Administrator, Asset Compliance Assistant or Compliance Coordinator within social housing
Practical experience working across the FLAGEL compliance areas
Knowledge of housing landlord compliance obligations
Experience maintaining statutory compliance records and trackers
Experience raising, monitoring and closing compliance works orders
Experience coordinating inspections, servicing and remedial works
Experience chasing contractors for certificates and completion evidence
The ability to recognise missing, expired or non-compliant records
Strong knowledge of compliance data, audit trails and document control
Excellent accuracy and attention to detail
Strong Microsoft Excel, Outlook and Word skillsExperience must include exposure to areas such as:
Fire safety
Legionella and water hygiene
Asbestos
Gas safety
Electrical safety
LiftsGeneral administration, customer service or repairs administration experience without direct social housing FLAGEL compliance experience will not be sufficient.
To apply, please send me your updated CV clearly outlining your experience across the FLAGEL compliance workstreams
