Job Role Depot Administrator/ Receptionist
Location: York Rail Depot, York
Department: Depot Operations / Administration
Reports To: Depot Manager or Administration Manager
Employment Type: Full-time- Ongoing temp contract
£13.87 p/h
Job Purpose
The Depot Administration Receptionist is responsible for providing a professional front-of-house reception service while delivering efficient administrative support to the rail depot management team. The role ensures the smooth day-to-day running of administrative functions, maintains accurate records, supports operational staff, and provides excellent customer service to visitors, contractors, and employees.
Key Responsibilities
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Welcome visitors, contractors, suppliers, and employees in a professional and friendly manner.
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Manage the reception area, ensuring it remains tidy, secure, and welcoming.
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Answer, screen, and direct telephone calls and emails promptly.
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Handle incoming and outgoing post, deliveries, and courier services.
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Maintain visitor logs and issue visitor passes in accordance with depot security procedures.
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Support depot managers with administrative tasks, including preparing documents, reports, and presentations.
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Maintain accurate electronic and paper filing systems.
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Schedule meetings, training sessions, and appointments, including room bookings.
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Order and maintain office stationery, PPE, and general office supplies.
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Input data into company systems while ensuring confidentiality and accuracy.
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Assist with employee records, timesheets, and general HR administration where required.
Essential Skills and Experience
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Previous experience in a receptionist, administrative, or office support role.
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Excellent communication and interpersonal skills.
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Strong organisational skills with the ability to manage multiple tasks.
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Good working knowledge of Microsoft Office (Word, Excel, Outlook, and Teams).
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Accurate data entry and record-keeping skills.
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Professional telephone manner.
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Ability to work independently and as part of a team.
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High level of discretion when handling confidential information.
Desirable
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Previous experience working within the rail industry, engineering, logistics, or transport.
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Knowledge of depot operations and rail safety procedures.
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Experience using business management or document control systems.
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Basic understanding of purchase order and invoice processes
