Zenith are proud to be working with one of the UK's leading renewable energy suppliers who are looking for a Customer Experience Advisor to join their award-winning Customer Experience Team.
As a Customer Experience Advisor, you will be at the heart of delivering safe, respectful and life-enhancing customer experiences in occupied social housing.
Responsibilities:
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To support and deliver on the companies’ community commitment under Social Value and Support on training and employment initiatives.
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Support with all access to allow delivery of all works.
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Serve as the primary point of contact for residents, providing clear timely information about project plans, timelines and progress.
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Provide ongoing support to residents throughout the project.
Requirements:
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Housing, construction or sustainability experience.
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Must have a full UK driving license.
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Experience working within a customer facing role.
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Ability to deal with complex queries in a timely and professional manner
