We are delighted to be partnering with a well-established and reputable business in Southampton to recruit a Transport Administrator. This is an excellent opportunity to join a busy and supportive team in a fast-paced logistics environment.
Key Responsibilities
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Arrange empty and loaded container restitutions with shipping lines and upload empty containers to the systems.
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Electronically file documentation within company asset folders.
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Answer incoming telephone calls and emails, responding promptly and professionally to customer enquiries.
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Liaise with drivers to provide support and resolve operational issues.
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Prepare and distribute weekly job packs for drivers.
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Produce and maintain customer KPI reports.
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Search, organise and file delivery Proof of Delivery (POD) documentation.
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Monitor container landing times, check PINs and release information, and notify customers of any delays or issues.
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Monitor booking emails and input jobs that are not received.
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Process service and MOT documentation in line with industry standards and company procedures.
Previous Skills & Experience:
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Previous experience within a transport, logistics or supply chain environment.
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Excellent written and verbal communication skills.
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Ability to work under pressure and resolve problems in a timely manner.
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Good IT skills, including proficiency in Microsoft Office applications.
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Excellent attention to detail with a high level of accuracy
