Customer Service Administrator
About the Company
Provides simple, reliable and sustainable waste management services to businesses across the UK, with a strong focus on customer service and environmental responsibility.
Location
Emersons Green, Bristol, BS16 7FL
Salary
💷 £28,000 - £32,000 DOE + Benefits
Hours
🕘 Monday - Thursday: 9:00am - 5:00pm
🕘 Friday: 9:00am - 4:00pm
Benefits
Free parking
Medical cover
Birthday off
28 days holiday including bank holidays
Supportive and growing business
Fast-paced working environment The Role
This is a varied customer service and administration role where you'll be the first point of contact for customers, handling queries, complaints and account administration while helping deliver excellent customer service.
Key Duties
Managing customer enquiries by phone and email
Complaint resolution and objection handling
Processing customer orders
Supporting new customer onboarding
Account administration and record management
Credit control and debt collection support
Liaising with suppliers and customers to resolve issues
Troubleshooting customer problems and finding solutions What They're Looking For
Previous customer service and administration experience
Confident telephone manner
Strong organisational skills
Excellent attention to detail
Experience handling complaints
Good IT skills, including Microsoft Office
Someone who enjoys a busy, fast-paced environment and can manage multiple tasks effectively
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
