Service Desk Analyst
Department: IT
Location: Rushmere
We're looking for a customer-focused Service Desk Analyst to join our 24/7 European IT Service Desk, providing first-class technical support across Pilgrim's Europe.
What You'll Do
- Provide IT support for incidents and service requests via phone, email and self-service channels
- Manage and prioritise tickets to meet agreed service levels
- Resolve is...
