Step up. Take ownership. Raise the standard.
Were looking for a Senior 1st Line Support Analyst to join our Service Desk team.
This isnt just about logging tickets. Youll play a key role in how the 1st Line function runs day to day, supporting the Team Lead, improving ticket quality, and helping other analysts develop.
Youll still be hands-on with technical support, but youll also be the person peopl...