Overview
The Warehouse Supervisor is responsible for overseeing daily warehouse operations, ensuring that all activities are carried out safely, efficiently, and in line with company standards. This role involves supervising a team of warehouse operatives, coordinating workflow, maintaining inventory accuracy, and supporting continuous improvement across the site.
Key Responsibilities
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Lead and supervise a team of warehouse operatives, providing guidance, support, and performance feedback.
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Coordinate daily tasks, including goods-in, goods-out, picking, packing, replenishment, and stock movements.
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Monitor productivity and ensure targets, KPIs, and service levels are consistently met.
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Ensure compliance with all health & safety procedures, including correct use of PPE and safe working practices.
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Train and develop team members, including onboarding new staff and upskilling existing colleagues.
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Maintain accurate inventory records, investigate discrepancies, and support regular stock counts.
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Operate warehouse equipment (e.g., forklifts, pallet trucks) where required and ensure equipment is used safely.
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Communicate effectively with other departments such as transport, planning, and customer service.
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Support continuous improvement, identifying opportunities to streamline processes and improve efficiency.
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Handle issues proactively, including staffing challenges, workflow bottlenecks, and operational problems.
Skills & Experience
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Previous experience in a warehouse or logistics environment, ideally in a supervisory or team leader role.
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Strong understanding of warehouse processes, stock control, and operational workflows.
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Excellent communication and people‑management skills.
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Ability to work under pressure and prioritise tasks effectively.
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Good IT skills, including experience with warehouse management systems (WMS).
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A proactive, hands‑on approach with strong problem‑solving ability.
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Forklift licence (desirable but not always essential).
Hours
