Customer Service Administrator
Stevenage
£12.71 per hour
Temp | Flexible Shifts (Including Weekends)
Are you an organised administrator with excellent customer service skills? Do you enjoy helping customers and building lasting relationships while working in a friendly, fast-paced environment?
We're looking for a Customer Service Administrator to join a welcoming and dynamic team based in Stevenage. This is a fantastic opportunity for someone who thrives on delivering exceptional customer service and enjoys a varied role.
The Role
As a Customer Service Administrator, you'll be the first point of contact for customers, ensuring they receive a professional and positive experience from start to finish.
Key Responsibilities
Handling customer enquiries via telephone, email and online channels.
Delivering outstanding customer service and building trust and confidence with customers.
Processing customer orders and updating internal systems accurately.
Managing customer records and maintaining accurate documentation.
Supporting the wider team with a variety of administrative tasks.
Liaising with internal departments to ensure customer queries are resolved efficiently.
About You
To be successful in this role, you'll have:
Previous administration experience.
Excellent customer service and communication skills.
The ability to build strong relationships and confidence with customers.
Strong organisational skills and excellent attention to detail.
A positive, proactive approach and the ability to work well within a team.
Good data entry and experience using Microsoft Office.
What's on Offer?
£12.71 per hour.
Full-time, permanent opportunity.
Rotating shift pattern, including weekend work.
Friendly, supportive and dynamic team.
Full training and ongoing development
INDEI
