We have an exciting opportunity for an Export Customer Service Coordinator to join a friendly, supportive and fast-paced team based near Garforth. This is a fantastic opportunity for someone with strong Export administration and customer service skills who is looking to develop a career within international trade and export operations. This role is unique in that it is varied between export duties and customer service.
This is a varied role where no two days are the same. You'll be managing customer orders, coordinating export documentation, liaising with customers and freight partners, and ensuring shipments are processed accurately and on time. The company provides excellent training and development, making this an ideal opportunity for someone looking to build upon existing export experience or further develop their knowledge in a growing international business.
The team are welcoming and collaborative, and the manager is passionate about developing and supporting employees to reach their full potential.
Hours: Monday to Friday, 9:00am - 5:00pm (35 hours per week)
Salary: Up to £32,000 per annum, depending on experience
Duties:
Process and manage UK and international customer orders
Prepare and process export documentation accurately and efficiently
Coordinate shipments with freight forwarders and transport providers
Deliver exceptional customer service to UK and overseas customers
Investigate and resolve customer queries and shipment issues
Manage inbound and outbound customer communications
Liaise with internal departments to ensure smooth order fulfilment
Maintain accurate records using company systems
Ensure compliance with export procedures and documentation requirementsThe Candidate:
Previous experience within an Export, Customer Service or Administration role
Knowledge of export documentation would be advantageous
Strong communication and organisational skills
Excellent attention to detail
Ability to manage multiple priorities in a busy environment
Eagerness to learn and develop within an export-focused roleBenefits:
Annual performance bonus
Hybrid working
Free parking
Ongoing training and development
Supportive and friendly team environmentHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK
