One of our investment Property Clients require a Property Support Administrator in Milton Keynes to manage property transactions for independent pension schemes. This is a fast-paced role focused on high-quality customer service, strict regulatory compliance and efficient task management.
Key Responsibilities
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Administration: Execute all allocated property transactions and tasks within strict deadlines.
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Communication: Provide professional updates to clients and build relationships with solicitors, surveyors, tenants and property managers.
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Risk & Compliance: Identify, document and immediately escalate backlogs, complaints, breaches or risks to management.
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Teamwork: Collaborate with the service team to maintain high-quality standards and meet service level agreements (SLAs).
Person Specification
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Previous experience in an administrative or operational support role, ideally within financial services or property management.
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Exposure to handling customer instructions and maintaining accurate records.
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Familiarity with property related transactions (e.g., invoicing, lease management) is advantageous.
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Basic understanding of pensions or property processes preferred.
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Strong attention to detail and accuracy in processing transactions.
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Good organisational and time management skills to meet service levels.
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Proficient in Microsoft Office (Excel, Word & Outlook) and comfortable with internal systems.
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Effective communication skills for liaising with customers and external parties (solicitors, surveyors and tenants).
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Understanding of FCA regulations and Consumer Duty principles (or willingness to learn).
Working Monday to Friday, 9-5 with one hour for lunch
