sales support administrator

CV-Library • Renfrew, Renfrewshire • 6h ago

Supporting the Sales Team with administrative duties including arranging on-sites, off-sites, and exchanges of containers

Setting up customer direct debits and chasing payment where required
Responsible for creating and issuing customer waste reports each month
Managing the Sales Team’s diaries and booking client meetings
Utilising the internal CRM system to log customer information
Applying to local authorities for customer permits when required
Upselling WRC’s service offerings where possible
Managing several inboxes’ to ensure all customer queries are dealt with accordingly
Proficient user of Microsoft packages
Taking payments from customers over the phone
General office duties including managing incoming calls and emails and directing them when required

Requirements of the Role

A highly organised individual with excellent attention to detail
Excellent written and verbal communication skills
Strong IT skills and experience utilising Microsoft programmes (Microsoft Word and Excel)
Adaptable and willingness to learn new skills on the job
Strong telephone manner
Confident in dealing with customers and managing enquiries
Good customer service skills
Ability to manage diaries in accordance with internal and external demands
The ability to develop and maintain quality customer relationships