IT Service Desk Team Leader
An organisation is seeking an experienced IT Service Desk Team Leader to oversee a high-performing support function.
This role is focused on driving service performance, improving first-time resolution, and ensuring a reliable, customer-focused IT front door.
?? Key Responsibilities
- Lead and develop a team of ~10-15 Service Desk Analysts in a 247 environment
- Oversee day-to-d...
