We are a dynamic multi-office practice which provides a comprehensive range of legal services to clients across the North West and UK.
Recognising that employees are our greatest asset, we invest in training and development programmes and provide a working environment, which is both supportive and challenging. Blending traditional values of personal and cost-effective advice with a modern and fresh approach we have achieved numerous accreditations and awards.
Enjoying continual success and growth we are highly regarded within the legal market.
Key Objectives
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To assist Conveyancers in the management of caseload by actioning legal procedures as directed by the Conveyancer.
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To assist Conveyancers in the management of caseload by dealing with file related queries either face to face or by telephone.
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To assist Conveyancers in the processing of matters on a timely and cost effective basis.
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To support Conveyancers in the maintenance of files by effective file management.
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To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the Conveyancer.
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To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary
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To use the correct practice procedures and systems in order to manage cases effectively and in accordance with the firm’s standards and legal requirements.
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To improve and enhance the firm’s client base by effective liaison with existing clients and contacts
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To maximise the firm’s potential to cross–sell services by identifying appropriate opportunities.
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To manage own work allocation, productivity and quality of work with minimum supervision.
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To comply with all Carters and Watson Ramsbottom policies and procedures
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To ensure our clients received the best possible service at all times
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To ensure our introducers of business receive the best possible service at all times.
Person Specification
Essential Skills
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Reliable and diligent, with good attention to detail.
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Self-motivation to work independently and as part of a team with a ‘can do’ attitude.
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Good interpersonal skills.
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A positive approach to working in a busy environment
Desirable Skills
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Some experience of the conveyancing process.
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A good level of education.
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Competent typing ability.
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Good IT Skills with working knowledge of all MS applications especially Word.
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Have excellent organisational and communication skills
