Our client, a removals company is looking for a Relocation Administrator to join their office in Guildford.
Your main task will be:
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Dealing with enquiries, sending details to the Branch or Agent network and referring to the procedures.
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Supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account, the transferee, the department, the branches and agents.
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Ensuring that all the relevant paperwork is maintained on a day-to-day basis.
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Utilising and maintaining the database on a day-to-day basis.
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Following up Branches and Agents to ensure that a suitable update on enquiries is maintained.
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Producing invoices and ensuring the authorisation of invoices.
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Resolving insurance claims with efficiency and tact, according to Company Procedures.
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Updating and producing procedure sheets for all branches and the Account.
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To ensure compliance of oneself with the Health and Safety at Work etc. Act 1974.
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To ensure compliance of oneself with defined quality system policy and procedures in accordance with ISO 9002.
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Any other duties as may be reasonably requested by the Manager.
Must have previous administration experience
