Job Purpose:
Sales Order Processing
Commercial vetting of orders before entry
Management of logging order entry issues for reporting to the business
To support the Order Entry Team Lead in all areas of Order Entry
To provide prompt and relevant information to internal customers, such as Service / Sales departments.
Invoice creation
Support EMEA Accounts Receivable process
Statement generation
Chasing payments
Administrative tasks and reportingKey Tasks:
Be the point of contact for internal and external customer queries relating to order entry /status
Assist Order Entry Team Lead with entering and processing sales orders in an accurate and timely manner
Work with Operations and Sales teams to resolve order entry queries
Maintain and update OE spreadsheets for business reporting
Raise advance customer invoices
Proactively chase customer invoice payments for EMEA (excluding Italy)
Generate customer AR statements
Support invoice query resolutionKey Experience:
Sound analytical and interpersonal skills
Able to communicate effectively with all levels of the organisation & external customers
Good knowledge of Purchase Orders and contractual terms to ensure Sales order accuracy & prompt payment
Understanding of credit control function
A good demonstration of prioritisation
A high standard of computer literacyFrench language ideal but not essential
