Customer Service Adviser – Chelmsford
Salary: Up to £28,000 + Bonus | Full-Time | Must Drive
Are you a confident, customer-focused professional who thrives in a fast-paced environment? Do you enjoy solving problems and delivering outstanding service? If so, we want to hear from you!
Our client, a friendly and welcoming company based in Chelmsford, is looking for a Customer Service Adviser to join their growing team. This is a fantastic opportunity to become part of a supportive office where your contribution truly makes a difference.
What’s in it for you?
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Competitive salary up to £28,000
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Bonus structure to reward your hard work
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Supportive, team-oriented office culture
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Opportunity to work with a wide range of products
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A role where no two days are the same
Your responsibilities:
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Handling customer enquiries and complaints with professionalism and empathy
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Processing orders over the phone accurately and efficiently
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Providing tailored solutions to ensure customer satisfaction
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Working with a variety of products, keeping your knowledge up to date
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Supporting the wider team to deliver an excellent customer experience
What we’re looking for:
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Proven experience in customer service within a busy office environment (essential)
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Strong background in handling complaints and resolving issues
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Experience processing orders over the phone
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Adaptable and comfortable working with multiple products/services
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Excellent communication and problem-solving skills
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Full UK driving licence and access to a vehicle (essential due to location)
The vibe:
You’ll be joining a friendly, close-knit team in a positive office environment where everyone supports each other.
They’re looking for the right person to complete the team
Someone who brings energy, professionalism, and a genuine passion for customer service.
Apply today to take the next step in your career, we’d love to help you find your perfect role
