Receptionist required part time to cover 2 practices based in the Gloucester area.
20 - 24 hours per week, £13.50 per hour, temporary with the possibility to go permanent.
This is a part-time position, with the following shift patterns available,
7:15am - 14:15pm, 7:15am - 16:15pm, 11:30am - 8pm, 13:45pm - 8pm
Free on site parking - Free flu jab - supportive working environment
We are seeking a professional, friendly and organised receptionist, to join a busy doctors surgery working across multiple sites, As the first point of contact for patients, you will play an important role in providing excellent customer service, ensuring the smooth running of reception duties and supporting the clinical team with administrative duties
The key responsibilities will be
Greet patients and visitors in a courteous and professional manner
Manage patient flow and assist with queries in a calm and efficient manner
Book, amend and cancel patient appointments using the practice computer management system
Maintain accurate patient records for existing and new patients
Manage incoming and outgoing correspondence, including emails and letters
Handle confidential patient information in accordance with GDPR and NHS guidelines
Support clinicians and practice staff with administrative tasks as required
Maintain a clean, welcoming and organised reception area
We are looking for a friendly, approachable and outgoing person with the ability to cope under pressure and work effectively and multi task in a busy environment, ideally would have previous experience working in a GP surgery, healthcare setting or NHS environment in a reception or administrative role, Experience using clinical systems such as SystemOne or similar would be desirable partnered with an understanding of NHS procedures and patient services. They successful candidate also needs to be a reliable and punctual person with the ability to work both independently and as part of a team, be calm under pressure and capable of dealing with challenging situations professionally when working in reception of multiple GP surgeries. You will also be required to go through a DBS clearance for this role.
To apply for this role please email your up to date CV to (url removed)
Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy.
Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion
