A Managed Services Provider is looking for an apprentice to support their clients remotely as well as onsite.
Their team is very technical, & you will have many opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, & other aspects of the business.
KEY DUTIES –
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Provide 1st line email, phone, and remote support to our client’s base in the UK, Europe, Asia, and the US
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Visit customer sites/offices to troubleshoot, configure and implement various IT solutions and services. (UK)
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Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors through to resolution
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Troubleshoot, diagnose, and fixing most Microsoft technologies (Cloud & On Premise) as well as third party applications/systems
CANDIDATE REQUIREMENTS
