Step into a rewarding permanent role offering £29,174 per annum, with the opportunity to build your career within a leading construction and facilities management provider supporting Fareham and the wider South of England. This Administrator position gives you the opportunity to provide essential operational and scheduling support for maintenance and repair services, coordinate operatives and subcontractors effectively, and ensure accurate, timely updates across all systems, all while working in a fast-paced, supportive environment that values customer service, teamwork and continuous improvement.
This role gives you the opportunity to work within a dynamic maintenance and repairs environment, supporting the delivery of void property works, responsive repairs and day-to-day operational activity across occupied and vacant properties.
I’d love to hear from anyone with experience as an Administrator, Repairs Administrator, Maintenance Administrator, Planning Administrator, Helpdesk Coordinator, or in a scheduling or facilities management support role, who is ready to take on a busy and rewarding position within a dynamic operational team.
In this position, you will be:
• Recording accurate information from operatives, subcontractors and clients
• Keeping all systems updated with relevant and timely information
• Managing shared inboxes and responding to internal and client emails
• Supporting the Service Manager with daily planning and allocation of operatives and subcontractors
• Scheduling jobs based on skills, availability, location and urgency to maximise efficiency
• Carrying out customer satisfaction surveys and supporting monthly reporting
• Ordering materials and equipment as required
• Identifying and escalating issues to management
• Supporting smooth day-to-day service delivery
• Championing excellent customer service across all interactions
• Following all health & safety procedures and company policies
• Undertaking any other reasonable duties as required
I’d love to speak to anyone who has:
• Previous experience in an administrative or scheduling role
• Strong working knowledge of Microsoft Office, particularly Word and Excel
• Accurate keyboard and data entry skills
• Good understanding of building maintenance trades and repair activities (desirable)
• Awareness of geographical areas, routes and travel planning
• Strong communication and organisational skills
• Ability to work under pressure in a busy operational environment
• A customer-focused approach with a commitment to service delivery
This role is offering the following benefits:
• Permanent contract
• Salary of £29,174 per annum
• Full-time hours
• Opportunity to work within a well-established facilities management organisation
• Exposure to housing maintenance and operational planning
• Supportive team environment with development opportunities
This role is based in Fareham, supporting operations across the South of England. Fareham benefits from strong transport links via the M27 corridor, providing easy access to Portsmouth, Southampton and surrounding areas. The location is well connected for travel across local contract areas, making it ideal for a coordination-focused role within a mobile operational workforce.
If this Administrator role sounds like your next step, apply now or email Olivia at (url removed) for more details
