Sales / Customer Service Representative
Based in WF6 (Wakefield)
Hours: 8am to 5pm – Monday to Friday
Salary: £26,436 per annum
Our client is a manufacturer of domestic appliances, supplying both trade customers and the general public through their website, eBay and Amazon. They are looking for a Sales / Customer Service Representative to provide excellent customer support and assist with sales enquiries, orders and after-sales service.
Key Responsibilities:
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Handling customer enquiries via phone and email
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Processing sales orders and supporting order dispatch
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Assisting customers with delivery queries and after-sales support
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Managing complaints and resolving issues efficiently
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Liaising with warehouse staff and delivery carriers
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Supporting account managers and general office administration
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Providing product advice and identifying upselling opportunities
Skills & Experience:
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Excellent communication and customer service skills
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Strong problem-solving ability
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Good numerical and organisational skills
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Able to work well within a team
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Previous sales or customer service experience preferred
This is a permanent role and Concept Recruitment are acting as an introductory service. For more information, please get in touch
