Customer Service Advisor

CV-Library • Manchester, Greater Manchester • 2h ago

Customer Service Advisor Manchester City Centre £14.50 per hour 37.5 hours per week (Monday - Friday) Start Date: 1st June 12-week temporary contract (potential for extension)

The Role We are currently recruiting for a Customer Service Advisor to join a busy and fast-paced team based in Manchester City Centre. This is an excellent opportunity for someone with strong communication skills who is passionate about delivering exceptional customer service.

Key Responsibilities

Handling inbound and outbound customer enquiries via phone and email
Providing professional and efficient support to resolve customer queries
Updating customer records accurately on internal systems
Investigating and resolving issues in a timely manner
Working collaboratively with internal teams to ensure a high level of service delivery
Maintaining compliance with company policies and data protection standards

About You
Previous customer service experience is essential
Strong communication and interpersonal skills
Ability to work in a fast-paced environment and manage workload effectively
Excellent attention to detail and problem-solving ability
Confident using computer systems and CRM platforms
A positive, proactive, and team-focused attitude

What's on Offer
Competitive hourly rate of £14.50
Monday to Friday working hours (no weekends)
Central Manchester location with excellent transport links
Opportunity for contract extension based on performance

If you're available to start on 1st June and are looking for your next customer service role, we'd love to hear from you. Apply now!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

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