Our well established, successful, and constantly developing client are currently looking for an Administrator to join their friendly team in Stroud on a full-time, permanent basis.
This is a great opportunity to join a successful, dynamic engineering company that has a low turnover of staff and who can offer excellent career progression if desired. Within this business, you will be offered ongoing support in your role and will be part of a friendly team with further learning opportunities.
Key Duties
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Act as a contact for customers and internal teams on project updates and timelines.
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Be a key customer contact throughout assigned projects and orders.
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Work with internal teams to keep projects on track and on time.
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Support project planning, coordination and progress tracking.
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Assist with monitoring project costs and performance.
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Maintain project records, documents and reporting systems.
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Support quotations, change requests and project documentation.
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Help improve internal processes and reporting methods.
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Coordinate customer meetings, visits and site activities.
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Support customer queries, returns and aftersales activities.
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Assist with operational and month-end reporting.
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Support project managers with daily coordination tasks.
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Build strong customer relationships through regular communication.
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Keep customers updated on progress, risks and delays.
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Help ensure projects are delivered on time and to a high standard.
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Identify opportunities to improve efficiency and customer experience.
Key Attributes
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Previous administration experience essential.
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Reliable, team player.
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Able to keep up with varying timelines.
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Ability to multitask effectively.
Hours: 37.5h pw Monday – Friday 8am – 4:30pm (early finish Fridays at 1:30pm!)
Salary: £25,000 - £30,000 per annum + benefits including:
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Free parking
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25 days holiday plus Bank Holidays
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Company bonus schemes
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Dental, optical etc scheme
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Pension: 5% employee and 7% employer
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Further progression/development opportunities
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Early Friday finish
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