Job Title: Bodyshop Customer Service Advisor
Location: Harlesden, London, NW10
Salary: Industry Leading Salary + Bonus
Full Time and Permanent – Monday to Friday
Our client is a large national Accident Repair Business, they have got a new large Accident Repair Bodyshop site based in Harlesden, NW10 which will handle a mixture of Commercial Vehicles and Cars.
They are looking for a friendly, professional, and highly organised Customer Service Advisor to be the welcoming face (and voice) of our busy automotive repair centre. In this role, you’ll play a vital part in delivering an exceptional experience for every customer from first contact to vehicle collection.
Key Responsibilities:
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Greet customers warmly, both in person and over the phone
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Manage repair bookings, vehicle handovers, and updates throughout the process
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Liaise with technicians, insurers, and suppliers to ensure smooth communication
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Handle queries and resolve any issues promptly and professionally
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Keep accurate records and maintain a high level of attention to detail
What We’re Looking For:
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Proven experience in a Service Advisor role in a Car Dealership or Bodyshop Environement
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Strong communication and interpersonal skills
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Ability to remain calm under pressure and handle multiple tasks efficiently
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Good IT skills and the ability to learn new systems quickly
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A genuine passion for delivering great service
What our client Offer:
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Competitive salary with performance-based bonus opportunities
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Ongoing training and career development
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A supportive, team-focused working environment
Immediate interview and start date available.
To apply for this role please submit your full and up to date CV to Jonathan Sweasey at Pybus Recruitment