Helpdesk Administrator
Bolton
£30,000 | 40 hours per week | Flexible start time up to 9:00am
We are seeking a dependable and highly organised Helpdesk Administrator to join a well-established construction business based in Bolton.
This position plays a key role in supporting the day-to-day running of maintenance operations, ensuring jobs are coordinated efficiently, and communication between clients, engineers, and internal teams runs smoothly. The role will suit someone who enjoys working in a busy environment, can manage multiple tasks effectively, and has a strong administrative background within construction.
Key Responsibilities
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Handling incoming maintenance queries and allocating works accordingly
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Scheduling reactive and planned maintenance appointments
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Communicating with clients, engineers, and subcontractors on job progress
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Maintaining accurate records and updating internal systems
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Tracking ongoing works and ensuring deadlines and service standards are met
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Providing general administrative support to the wider team
Requirements
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Previous experience working within the construction industry is essential
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Experience in a helpdesk, coordination, or administrative role within construction
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Strong organisational and time management skills
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Confident communication skills with a professional approach
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Ability to prioritise workload in a fast-paced environment
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Good IT and system administration skills
What’s on Offer
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Salary up to £30,000
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Flexible start time up to 9:00am
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Stable and supportive working environment
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Varied role with day-to-day responsibility and autonomy
Apply
If you’re interested in this opportunity, please apply with a copy of your CV or get in touch with our Commercial Specialist, Jane Fairhurst
