Location: Chester
📅 Contract: 4 weeks
💷 Rate: £18 per hour
🕒 Hours: Monday to Friday, 8:00am – 4:30pm
🚗 Travel: Required (mileage reimbursed)
âš¡ Start Date: Immediate
The Opportunity
We are currently seeking a Temporary Customer Liaison Officer to join a busy and fast-paced team. This is a field-based role covering the Chester area.
You will act as a key point of contact between customers, site teams, and stakeholders, ensuring clear communication and a positive customer experience throughout project delivery.
Key Responsibilities
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Act as the main point of contact for residents and customers
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Handle sensitive situations with professionalism and empathy
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Liaise with site teams, contractors, and internal departments
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Provide clear updates and manage customer expectations
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Maintain accurate records using Microsoft Office systems
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Support the smooth delivery of works by ensuring effective communication
Essential Requirements
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Previous experience in a similar customer-facing or liaison role
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Strong communication skills and ability to manage sensitive situations
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Resilient with confident negotiation abilities
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Proficient in Microsoft Office
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Full UK driving licence and access to a vehicle (mileage reimbursed)
Desirable Skills & Experience
- Experience within a regulated or customer-focused service environment
This is a great opportunity for someone available to start immediately and looking for a long-term temporary role within a supportive and dynamic team.
If you’re interested or know someone suitable, please apply or get in touch as soon as possible
