A fantastic new opportunity for a Field Service Engineer to work in the retail industry has arison.
As a Retail Field Service Engineer, you’ll be at the forefront of keeping essential retail technology running at its best. Supporting cutting-edge weighing, labelling, and in-store systems, you’ll help customers minimise downtime and maximise performance. It’s a remote-based role with plenty of autonomy, backed by a knowledgeable and supportive team.
What You’ll Be Doing
-
Install, service, and repair retail equipment directly at customer sites
-
Diagnose faults quickly and deliver effective, first-time fixes
-
Provide outstanding customer service through clear communication and a proactive approach
-
Carry out routine inspections and preventative maintenance visits
-
Accurately log service work, parts, and customer interactions
-
Work closely with internal support teams to resolve complex issues
-
Keep up to speed with new technology, products, and retail industry standards
What We’re Looking For
-
Proven experience in a Field Service Engineer or similar hands-on role
-
Strong technical skills across electronic, mechanical, and software systems
-
A confident problem-solver who’s comfortable working independently
-
Excellent communication and relationship-building skills
-
Full UK driving licence and flexibility to travel across the Southern region
-
Relevant technical qualifications (electronics, IT, or engineering) are a plus
-
Willingness to respond to priority or emergency call-outs when required
What’s On Offer
-
Remote working with full company support
-
Comprehensive training and ongoing development
-
Clear career progression opportunities
-
Company vehicle, mobile phone, and laptop
-
Contributory pension and additional benefits such as health cover
-
A friendly, collaborative team that values your expertise
Experience within EPoS, photocopiers, access control and other related electro mechanical field or workshop based roles is ideal
