Customer Service Representative

CV-Library • Borehamwood, Hertfordshire • 2h ago

Customer Service Representative | International Business | Borehamwood (Office based)

We’re looking for a driven, confident, and highly organised Customer Service Representative to join a fast-paced, internationally focused business supplying products to a diverse customer base across the UK and global markets.

This is a hands-on, dynamic role at the heart of the operation, where you’ll support Sales while coordinating closely with Procurement, Warehouse, QA, and Finance to ensure orders move seamlessly from quotation through to delivery.

If you thrive under pressure, enjoy problem-solving, and bring positive energy to everything you do, this role offers real opportunity to make an impact.

What You’ll Be Doing:

Managing the full sales order lifecycle - from quotation to fulfilment and invoicing
Supporting the Sales team with accurate, timely order processing and updates
Proactively identifying and resolving order issues before they impact customers
Coordinating with internal teams to ensure smooth, on-time delivery
Building strong relationships with customers and delivering excellent service
Supporting account growth through proactive communication and product recommendations
Maintaining accurate data and ensuring all processes are followed correctly

What we’re looking for:

Experience in a fast-paced customer service or sales support role
A confident communicator who can build strong relationships internally and externally
Highly organised with strong attention to detail
A proactive, solutions-focused mindset with the ability to multitask under pressure
Positive, energetic, and driven, with a strong sense of ownership
Comfortable using systems and Microsoft Office (SAGE experience is a plus)