Czech-speaking Customer Support Advisor – Social Media & Email
Are you fluent in Czech and English and looking for a full-time role where you can use your language skills every day?
We're recruiting for a Czech-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You'll be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly.
This is a hybrid role based in Belfast, with 2 days in the office and 3 days working from home.
What you'll be doing
You'll support customers with a range of everyday enquiries, including:
You'll need to be patient, helpful, and professional, and able to write clear, friendly responses.
What's on offer
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£26,520 per year
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Full-time, permanent role
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40 paid hours per week
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Hybrid working: 2 days in the Belfast office, 3 days from home
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Rotational shifts between 8am and 12am, Monday to Sunday
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28 days paid holiday
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Employee assistance support
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Employee discount benefits
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Stock purchase scheme
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Gym discount
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Insurance discounts
What we're looking for
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Excellent Czech and English written and verbal skills
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At least 6 months' customer service experience
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Strong knowledge of social media
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Social media or content moderation experience would be a bonus
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Fully flexible to work rotational shifts between 8am and 12am, Monday to Sunday
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Local to Belfast
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Able to work from home with at least 10Mbps broadband
Apply now
