Our client specialises in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.
They have an exciting opportunity for an enthusiastic and committed Support Services Administrator to join their dynamic team. This permanent position is well suited to an individual looking to advance their career and gain hands-on experience in a thriving and supportive workplace.
At our client, people are at the heart of the business, and success depends on employing the best people and getting the best from them. This is why they are committed to developing their workforce. By investing in a well-trained and motivated team, they continue to prosper and sustain business success.
OUR CLIENT BENEFITS
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Salary band: £30,000–£34,000
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33 days annual leave (including bank holidays)
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Company sick pay (discretionary)
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Refer a Friend scheme (£500)
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Childcare voucher scheme
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Career progression with training and development programme
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Employee recognition scheme
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Defined contribution pension scheme
SUMMARY OF ROLE
Our client is seeking a Support Services Administrator to coordinate project activities, including both simple tasks and larger plans. You will manage schedules, arrange assignments, and communicate progress to all team members.
In this role, you will report directly to the Projects Co-ordinator and work closely with a team of Project Managers, so strong communication, workload management, and collaboration skills are essential.
The position involves managing, costing, and where applicable procuring materials and subcontractors to ensure jobs are completed efficiently and effectively. You will also proactively support the operational delivery team, including updating and renewing accreditations, booking training, monitoring the training matrix, and supporting wider administrative functions.
KEY RESPONSIBILITIES
Manage scheduling processes to maximise operational team performance
Ensure scheduling supports exceptional contract delivery
Ensure prompt resolution of queries
Promote and develop best practice
Act as a point of contact for operatives, clients, and customers
Provide two quotes per request to ensure effective job pricing
Source materials for engineers, ensuring delivery or collection near job locations
Raise purchase orders for all materials and equipment
Chase suppliers and resolve issues within 48 hours
Manage subcontractor and supplier database
Identify new suppliers when required
Raise and manage supplier invoice queries with accounts
Provide onboarding packs for new subcontractors and ensure compliance documentation is complete
Notify line manager of potential employee issues
Provide performance reports as required
Ensure compliance with health & safety and company policies
Input financial data into IT systems
Manage operational administration processes
Support operational teams to ensure contract compliance
Process and share information to progress work
Maintain correspondence, telephone, and email protocols
Manage contract paperwork and maintain accurate records
Create and update workflows
Prepare documentation for internal teams and stakeholders
Order resources such as equipment and software
SKILLS & KNOWLEDGE REQUIRED
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Experience as an Administrator, or within Purchasing/Procurement, or similar role
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Hands-on experience with technical documentation and scheduling
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Knowledge of project management software (e.g. Microsoft Project)
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Strong organisational and time-management skills
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Knowledge of materials and methods used in the construction industry
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Excellent written and verbal communication skills
QUALIFICATIONS REQUIRED
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NVQ Level 2–3 in Business Administration
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Advanced Microsoft Excel and Word skills
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Industry-based experience may also be considered
ABOUT YOU
