Job Title: Family Team Legal Secretary & Receptionist
Location: Canterbury Office
Salary: circa £25,000 FTE (dependent on experience)
About the Role:
We are looking for a professional and organised individual to join our Canterbury office as a Family Team Legal Secretary & Receptionist. This dual role combines front-of-house responsibilities with essential legal secretarial support for our Family & Childcare Team. The position provides a unique opportunity to work in a dynamic law firm, supporting both client-facing and administrative duties in a fast-paced, professional environment.
Key Responsibilities:
Legal Secretary Duties (Approx. 50%):
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Provide high-quality secretarial support to the Family & Childcare Team.
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Type from digital dictation and other sources accurately and efficiently.
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Manage electronic filing and ensure proper document storage in line with firm procedures.
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Deal with telephone calls from clients, Counsel, experts, and other third parties in a professional manner.
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Maintain appointment diaries for Fee Earners and Senior Team Members.
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Assist with legal aid matters and applications via CCMS.
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Process fee notes, expert invoices, and other financial documentation related to cases.
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Ensure compliance with all office procedures and the firm’s Practice Manual.
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Greet and liaise with clients and visitors as appropriate, providing professional and courteous support.
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Action any other administrative or legal support tasks as required to ensure the smooth running of the team.
Reception Duties (Approx. 50%):
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Welcome clients and visitors to the office with professionalism and warmth.
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Maintain a tidy and organised reception area.
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Direct visitors and enquiries to the appropriate team member.
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Provide occasional support for the wider firm’s phone system during quieter reception periods, handling overflow calls and general enquiries.
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Collaborate with the wider admin team to ensure smooth coverage of reception and shared administrative tasks.
Person Specification: