Technical Administrator
A local authority is seeking a highly organised and proactive Technical Administrator to join its Facilities Management team. This is a key role providing comprehensive administrative support to ensure service continuity, quality, and the effective delivery of Soft FM maintenance contracts.
You will be part of a collaborative administration team, supporting both planned and reactive maintenance activities while helping to ensure operational efficiency across the service. The role requires someone who enjoys a challenge, can manage competing priorities, and is confident working both independently and as part of a team.
Key Responsibilities:
Administer Soft FM maintenance contracts, ensuring effective coordination and oversight
Monitor inspections and ensure compliance with contractual requirements
Chase, process, and manage contractor invoices in line with financial procedures
Liaise with technical teams to obtain and record site feedback
Support planned and responsive maintenance activities
Act as a point of contact for internal and external enquiries, resolving issues or escalating where appropriate
Undertake data analysis and produce reports from multiple systems to support decision-making
Arrange and support meetings, including diary management, agenda preparation, minute taking, and follow-up actions
Maintain accurate and secure electronic and manual record systems
Identify and implement process improvements to enhance service delivery
Provide support to the helpdesk rota where required
About You:
Educated to A Level standard or equivalent experience
Proven experience in an administrative support role, ideally within a facilities management or public sector environment
Experience working with a range of stakeholders, including external partners
Strong organisational skills with the ability to plan, prioritise, and manage workloads effectively
Ability to analyse information and produce accurate reports
Confident in handling complex queries and resolving issues professionally
Good working knowledge of IT systems, including Microsoft Word, Excel, and PowerPoint
Proactive, flexible, and a strong team player
