Customer service / Administrator
We are a Power steering specialist based in Bristol and we are looking to add to our growing team.
About the Role:
We are looking for a motivated and hardworking Phone Sales Representative to join our growing team. In this role, you'll be the first point of contact with potential customers, making outbound calls, answering enquiries and closing sales. You'll play a key role in driving revenue and building lasting customer relationships. The role involves administrative duties as well as answering the telephone, welcoming and engaging with customers. Normal working days are Monday-Friday, working hours would be 8.30 - 5.30 daily.
Key Responsibilities:
Make outbound calls to prospective clients and follow up on leads
Clearly communicate product/service benefits to customers
Build rapport and develop strong customer relationships
Keep records of calls and sales and enter information accurately into our systems
Meet or exceed weekly/monthly sales targets
Work closely with the team to improve sales strategies and processesWhat We're Looking For:
A strong work ethic and a results-driven mindset
Excellent verbal communication and interpersonal skills
Highly organised with great attention to detail
Comfortable working in a fast-paced environment
Previous office or sales experience is preferredWhat We Offer:
Supportive and collaborative team environment
Training and ongoing support to help you succeed
Performance-based incentives
On site parkingYou would be working with a team made up of 12 people, three of them would be office based with you. Each person within the office has a different role and day to day duties but all staff are phone based and have customer support lead roles.
Job Type: Full-time
Pay: £11.00-£14.65 per hour
Expected hours: 40 per week
Benefits:
Company pensionExperience:
Customer service: 1 year (preferred)
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