Are you an experienced Customer Bookings Advisor eager to advance your career within a respected automotive dealership?
Our client in Epsom is seeking a dedicated Customer Bookings Advisor to join their busy team. This is an excellent opportunity for a motivated professional to utilise their customer service skills in a fast-paced, rewarding environment.
Benefits:
Competitive salary offering a basic of £30,000 with an OTE of up to £38,000, including bonuses and service plan sales
Monday to Friday working hours from 8am to 6pm, with overtime available for Saturday mornings on a rota
25 days holiday plus bank holidays, totalling 33 days off annually
Ongoing training provided in IT systems and customer booking processes
Clear paths for career progression within a reputable dealership
Supportive team environment focused on professional developmentDuties as a Customer Bookings Advisor:
As a Customer Bookings Advisor, you will manage customer bookings efficiently, ensuring accurate scheduling and smooth workflow
Provide exceptional customer care both face-to-face and over the phone, establishing rapport and trust
Promote additional dealership services and service plans to maximise revenue, acting as a key point of contact for customers
Maintain and update customer records within dealership IT systems to ensure data accuracy
Liaise with technicians and service advisors to coordinate and confirm schedules
Follow up with customers post-service to ensure satisfaction and foster repeat business
Support administrative functions related to customer bookings and service schedulingRequirements:
Proven experience in a customer service environment, ideally within the automotive sector or telesales
Strong communication and interpersonal skills, with a professional approach
IT literate, with the ability to learn dealership systems quickly
Motivated, target-driven, and results-oriented attitude
Capable of working efficiently in a fast-paced setting, managing multiple tasks simultaneously
Customer-focused mindset with a friendly, professional mannerIf this opportunity to be a Customer Bookings Advisor excites you, and you are seeking a position with excellent earning potential and scope for growth, we want to hear from you.
Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Epsom and Surrey, today to discover more about this fantastic Customer Bookings Advisor vacancy.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today
