Customer Support Advisor
Hours: 8:30am-5:00pm
Pay Rate: £12.71
We are recruiting for an office-based Customer Support Advisor to join a busy, customer-focused team in Warrington. This position is offered on a temp-to-perm basis and is ideal for someone who enjoys working in an organised, process-driven environment with opportunities for long-term progression.
Key Responsibilities
Serve as a first point of contact for customer enquiries via phone and email
Provide professional, timely, and accurate responses to customer requests
Process orders, service updates, and administrative information within internal systems
Maintain up‑to‑date and accurate customer records
Liaise with internal teams to support issue resolution
Follow established processes to ensure compliance and service consistency
Assist with a range of general administrative tasks
Contribute positively to team performance and continuous improvement effortsSkills & Experience
Essential
Prior experience in administration or customer service
Strong communication skills, both written and verbal
Excellent attention to detail and accuracy
Ability to manage workload effectively and meet deadlines
Confident using Microsoft Office and general computer systems
Professional, proactive, and customer‑focused approachDesirable
Experience using CRM or customer management systems
Background in supporting operational or service-focused teamsWorking Pattern
Office‑based role in Warrington
Monday to Friday, full-time hours
Temporary-to-permanent arrangement (performance and business need dependent)What You'll Gain
Opportunity to secure a permanent role
Full training and ongoing support
Collaborative team environment
Career development opportunities within the departmentIf this role sounds like the right fit for you, please apply here.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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