Job Advert: Administrative Officer - HMCTS
Location: Bradford
Pay: £12.26 per hour (rising to £13.25 after 12 weeks)
Hours: 37 hours per week
Contract: Temporary
Work Pattern: Office‑based with potential hybrid flexibility
Join HM Courts & Tribunals Service as an Administrative Officer
We're looking for organised, motivated and customer‑focused individuals to join HM Courts & Tribunals Service (HMCTS) in Bradford. As an Administrative Officer, you'll play a vital role in supporting the smooth operation of courts and tribunals across the region.
This is an excellent opportunity for someone with strong administrative abilities, good communication skills and a desire to deliver high‑quality public service.
You'll join a supportive team working in a fast‑paced environment where no two days are the same. Hybrid working may be available once fully trained.
Key Purpose of the Role
Administrative Officers provide essential support to court and tribunal services, ensuring cases progress efficiently and accurately. You'll work within established processes while also contributing to continuous improvement through Lean working practices.
You may have direct contact with court users, legal professionals and members of the judiciary, so excellent customer service is essential.
Key Responsibilities
Administration
Preparing papers, files and materials for court hearings, meetings and tribunals
Producing official court or tribunal documents
General photocopying, filing, post handling and data entry
Maintaining accurate records using in‑house systems
Booking rooms and supporting training or group activities
Preparing meeting agendas, notes, joining instructions and handouts
Drafting
Preparing standard letters, correspondence, minutes, notes and reports following established guidelines
Operational Support
Clerking civil and family courts and hearings
Assisting court users and supporting listing/rota management
Contacting parties, scheduling hearings and serving court documents
Handling face‑to‑face, written and telephone enquiries
Supporting team problem‑solving and continuous improvement activities
Casework Processing
Processing court orders, claims, fines, fees and legal aid documentation
Ensuring accurate court results and meeting throughput/accuracy targets
Checking & Verification
Reviewing documents, accounts, claims and reports for compliance
Quality‑checking your own work and occasionally the work of others
Information Gathering
Compiling information for reports, statements, accounts and statistical analysis
Preparing bundles and interpreting source materials
Calculations & Financial Processing
Basic statistical reporting and financial data handling
Reconciling accounts and preparing invoices
Managing juror numbers and ensuring efficient planning
Communication & Customer Service
Working directly with the judiciary, magistrates, managers and court users
Providing clear guidance on forms, processes and judicial decisions
Delivering a helpful, polite and accurate service at all times
Other Duties
Supporting wider team needs and undertaking reasonable tasks in line with the role
Skills & Qualifications
5 GCSEs (A-C)* or equivalent, or relevant administrative experience
Strong IT skills and ability to use in‑house systems
Excellent communication and customer service abilities
Ability to follow processes accurately and work to tight deadlines
A team player with good organisational and problem‑solving skills
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group
