Business Support Manager - Long Marston, Stratford-upon-Avon CV37, UKLong Marston Rail Innovation CentrePorterbrook is on an exciting journey at the Long Marston Rail Innovation Centre in Warwickshire, and we're looking for outstanding people to be a part of our team at the 135-acre site.We're investing £75m into the future of rail at the Long Marston Rail Innovation Centre - a major commitment that includes the development of the UK's only continuous test loop. This investment will see the site play a pivotal role in the future of the UK's railway, as an exceptional facility to test and trial new traction technologies, securely store rolling stock and provide training in a live environment.The UK's first hydrogen-powered passenger train was built and is being tested by Porterbrook here, and we're also the home of the country's largest outdoor rail exhibition, Rail Live.Our small, close-knit and passionate team based at the site ensures that everything runs smoothly across Long Marston Rail Innovation Centre each day, and we have some exciting opportunities to join them.The Porterbrook group of companies is wholly owned by supportive long-term institutional investors, fully committed to the future of the UK rail sector.Our valuesAbout the role A great opportunity for an exceptional Business Support Manager, to join the Porterbrook team.Role PurposeThe Business Support Manager will provide high quality, proficient and comprehensive support to the management team enabling the Long Marston site to operate effectively. Responsibilities include coordinating the management team schedules and meetings, preparing documents and reports, and acting as a key point of contact for both internal and external visitors and site events. The role also involves overseeing financial processes, ensuring accurate invoicing & maintaining record-keeping systems, and coordinating the onboarding of new staff.Key ResponsibilitiesProvide thorough administrative oversight to the Long Marston management team with regards to the team schedule, meeting arrangements, facilities booking & event managementMeeting facilitation including agendas, minutes, tracking of deadlines & reminders to achieve target datesCo-ordination & timely preparation of documents, reports & presentations for the site management teamProvide administrative support to the General Managers including diary management & emails, drafting responses & organising important communicationsSupport & facilitate VIP & all other meetings by liaising with the site management team, ensuring requirements have been wholly understoodAct as first point of contact for both internal and external events on site. Escalating any issues or decision points as necessaryWork with the management team to ensure the corporate presentational standards expected at Long Marston are being upheldManage site financial processes, with support from the Finance Department. Ensuring all customers are accurately invoiced for services according to the terms of their contract and the effective rate cardManage payments for all services onto site, maintaining an expenditure tracker to monitor spend vs budgetRaise and receipt requisitions in line with the Porterbrook processes, ensuring these are created in good time and are approved in line with the delegated authoritiesCo-ordinate the inputs for payroll relating to all Long Marston based staffCo-ordinate onboarding of new starters, including induction, site/building access, workspace set up & workwearManage PPE, stationery and all other consumables for the site, maintaining a good supply of all items at all timesSkills / ExperienceWhat you'll need to haveEducated to a A-Level or equivalentExtensive experience in a Business Support Manager or similar roleExperienced in handling financial and other confidential information Practised in communicating effectively at all levels with both internal and external stakeholdersIt would be great if you also had Strong coordination skills with the ability to manage multiple activities individually and across a teamExcellent organisational skillsOutstanding interpersonal & communication skillsAbility to operate within a team and under their own initiativeStrong attention to detail Excellent people management skills Highly proficient in using MS applications - including Word, Excel, PowerPointA great place to workPeople are the heart of Porterbrook. Our close knit team is diverse, supportive and flexible. We have a collaborative work ethic both within the company and with our customers and suppliers. In recognition of this we have been awarded:Investors in People Gold accreditationInvestors in People 'We Invest in Wellbeing' Gold accreditationNational Rail Awards 2023 Fleet Achievement of the YearNational Rail Awards 2023 Safety Achievement of the YearThese accolades reflect the company's dedication to creating a supportive and inclusive workplace where employees are empowered to thrive.To learn more about why Porterbrook is a great place to work please visit our website and follow us on social media.Our benefitsWe are seeking the very best talent to join the team, and offer an excellent salary, along with bonus and benefits. This is a fantastic opportunity to join a great organisation with outstanding people and a road map for the future to grow and develop the business. Some of our benefits are listed below:1.5x employer contributory pension schemeFinancial wellbeing supportFlexible workingEnhanced family friendly policiesAdoption & Shared Parental Leave benefitsEnhanced Armed Forces policiesOngoing support with professional and personal developmentLong service awardsPorterbrook Star awardsHealthcare cash plan25 days' annual leave + Bank Holidays + option to buy and sell up to 5 days' additional leaveAdditional days annual leave for long service Season ticket loan Should you be suitable for the role, the full benefits package will be discussed in more detail during your screening call . Equal OpportunitiesWe aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us on our journey.AccessibilityWe're committed to helping you perform at your best throughout the recruitment process. If you have a disability or need any reasonable adjustments during the application and selection stages, please get in touch with us at recruitment@porterbrook.co.uk We'll be happy to discuss how we can assist.To applyPlease follow the link at the top of this page to send your CV and a covering email with full details of why you would be a great addition to the Porterbrook team, along with details of your current salary and notice period.This vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.What happens next?Once your application has been reviewed, our recruitment team will be in contact.Our interview process is typically two stages to ensure a thorough evaluation while providing a chance for you to showcase your skills and fit for our team. This approach allows us to engage in meaningful discussions, assess your qualifications more comprehensively, and ensure a mutual alignment with our company values. If you're ready to take the next step in your career, we look forward to meeting you!We support
