Sales Order Administrator
Clifton, Bristol (hybrid available after probation)
£26,000 - £30,000 plus annual profit share bonus
Mon - Fri, 9am - 5pm
Overview:
Our well-established client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.
They are looking for a Sales Order Administrator to join their team providing administrative support to the regional teams in the management of customer and supplier orders. Working closely with suppliers & customers to build strong working relationships.
Duties for the Sales Order Administrator will involve:
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Responding to incoming customer sales enquiries and general enquiries - via telephone / email
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Providing pricing, product availability, order updates and samples as requested.
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Process customer and supplier purchase orders
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Coordinate delivery of materials
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To manage the open orders / deliveries
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To liaise with supplier and logistics partners
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Reporting to the sales team / business
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To attend on an ad-hoc basis customer and supplier visits
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Handle invoice queries and credit requests
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To provide back up and support to other sales support coordinators
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Working with key contacts at main suppliers to ensure order book is up to date
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Coordinating hospitality, travel and accommodation requirements for regional events and functions
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Front of house cover for internal and external office meetings
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Update and maintain the customer and supplier database
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Any other duty deemed necessary by the management team to assist in
Essential Experience for the Sales Order Administrator
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Previous relevant experience in a similar support role i.e order processing, logistics, sales admin, sales support etc
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Knowledge and understanding of the sales order and purchase process
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Good administration, organisation, and time management skills
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Well-developed telephone call handling skills
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Excellent communication and writing skills
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Excellent numeracy skills
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Ability to work accurately and quickly with attention to detail
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Ability to work under pressure and make correct decisions
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Excellent computer skills – Microsoft Office and CRM systems
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Managing resources effectively
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Team player, excellent interpersonal skills, and the ability to work well with others
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Must reside within a commutable distance from the office
Further Details:
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35 hour working week, Monday - Friday 9-5
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25 days holiday plus Bank Holidays with option to purchase further holidays and holidays increasing over time
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Annual company bonus scheme
Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you haven't had a response within 48 hrs please assume you have been unsuccessful
